If you are looking for a good cleaning service in Burlington & Surrounding Areas, TiDii is the best choice you can find.
TiDii is a top-rated cleaning company in Canada that’s changing the cleaning industry.Created by a passion for customer service and the desire to easily find and hire a realible cleaning service! After spending 1 year trying every single cleaning company in the GTA as well as cleaning ourselves, we decided to create something for everyone!
Many other cleaning services had flaws – late appointments, untrustworthy, random cancellations, poor cleaning, poor communication, and unfair customer service – you won’t have to worry any more!
We’re here to help you save time so that you can focus on what matters most.
Online communication with us is seamless and easy. It only takes 1 minute to book.
You can trust us. We rigirously vet ALL of our cleaners through background checks.
Premium cleaning at an affordable price. We’re here to help.
We’re insured and bring all our own supplies.
We’re available 24/7 through online communication: Whatever. Whenever.
Need special accomodation? Do you need a reschedule? Don’t worry – we’re here to work with you.
At TiDii, our clients’ needs and our ability to meet them are our top priority. We are dedicated to going above and beyond to ensure each client has an exceptional experience, every time we visit. Our commitment to excellence means we listen closely to your specific requirements and tailor our services to exceed your expectations. Whether it’s a routine clean or a special request, our professional team is always ready to provide the highest standard of care, ensuring your home or office is spotless and inviting. We strive to build long-lasting relationships through consistent quality, reliability, and a personal touch that sets us apart.
Our team of skilled and experienced cleaners is committed to delivering the highest standards of cleanliness. With meticulous attention to detail, we ensure every corner of your home is thoroughly cleaned and maintained.
We are dedicated to exceeding your expectations. If for any reason you are not completely satisfied with our service, we will make it right. Your satisfaction is our priority.
We believe our success stems from the dedication and passion of our cleaners. We’re committed to fostering a work environment that promotes growth, respect, and opportunity. By investing in our team, we ensure our cleaners are motivated, skilled, and proud to be part of the TiDii family.
Our cleaners are the core of our business, and as such, we make sure to empower them with the necessary tools to excel in their daily routines and ensure continuous growth beyond work. We provide comprehensive training programs that keep their skills sharp and up-to-date with the latest industry standards. Additionally, we offer opportunities for professional development, including workshops, certifications, and mentoring. We believe that by investing in their growth, both professionally and personally, we can create a motivated and highly skilled team. This commitment to our employees’ well-being and advancement translates into exceptional service for our clients, as our cleaners bring their best selves to work every day, proud to be part of the TiDii family.
Building and fostering relationships within the community and with our team is paramount to the success of our business. At TiDii, we believe that strong connections form the foundation of a thriving company. That’s why we actively partner with community programs and elderly outreach initiatives to extend our support beyond our regular services. By collaborating with these programs, we help ensure that vulnerable populations have access to safe, clean, and comfortable spaces. Our dedicated team members not only provide top-tier cleaning services but also volunteer their time and expertise to assist those in need. This commitment to community engagement enriches our team’s experience and strengthens our bonds with the communities we serve, driving our shared success and making a meaningful difference in the lives of others.
We collaborate with local businesses, organizations, and charities to build a strong support network within our community. Through these partnerships, we are able to tackle local challenges and enhance the well-being of our neighborhoods. Together, we strive to create a positive and lasting impact.
Cleaning Company is a minority owned business with a large group of specially trained, dedicated employees to provide professional service with a personal touch.
James started with TiDii in 2023 and provides the leadership needed to maintain our reputation and goodwill in the community.
He is the direct “pipeline” to our customers to ensure they are being heard and their special needs are being met.
We work off of 1-hour estimated time of arrival windows so that we can structure our day effectively. This allows us to get to the next client all while navigating traffic and many other variables that take a toll on our time throughout the day (for example: eating and breaks!).
If you book for a 9-10am appointment our team will notify you of an exact time they will arrive or will directly be there between that 9-10am (estimated)
We try to pack as much value as possible in our cleanings; we love our customers and want to make sure everyone feels taken care of! Our normal, standard, cleaning includes the outside of all appliances (refrigerator, microwave, and oven), dusting and wiping of all surfaces – such as tables, countertops, desks, dressers etc. We also vacuum and mop (if applicable) all floors in the home (not including the basement).
We pay great attention to the bathrooms and bedrooms of each home – as both places are heavily used – it’s important they are completely clean for you! We’re so good you’ll want us back the next day (…it can be arranged)!
Our normal/standard cleaning includes everything that was mentioned above. Our deep cleaning is added in addition to the standard cleaning as an Extra (added at checkout). The deep cleaning includes baseboards, window beams and sills if necessary (we can only reach maximum heights of 8ft), air vents, deep scrubbing of bathroom(s), and all doors and doorknobs, finally, we also wipe down chairs. The interior of appliances is NOT included in our deep clean.
We pride ourselves on our work so either with a standard or an addition of a deep cleaning we know you’ll be fully satisfied! Give us a try – you may like us and decide to keep us around for a bit (everything would always be clean).
No, we do not provide carpet cleaning at this time. However, it is something we will be looking to in the near future! Stay Tuned!
Yes, we include the baseboards in our deep cleaning service which is an Extra added on to normal cleanings. Our cleaners will take soft microfiber towels with our cleaning solution on them and hand clean the baseboards around the home. They just keep on going and going and…going…and…
The most asked question out there! It’s no surprise! But, unfortunately there’s no set time limit. We like to take our time and pride ourselves on the quality of our work – so while we would be able to give you a baseline average number, we don’t want to be held to that. Every home is different but just for an average, a 3 BR and 2 Baths may take 3-4 hrs for 2 people and 5-6 for 1 person.
We want the work to speak for itself. Depending on the size of the home and the amount of work required to clean, it will vary greatly. If you find us still scrubbing baseboards at 10pm, don’t hesitate to ask us to leave.
Great question! Yes we are! We’re going to be keeping this answer nice and simple!
All of our cleaners have at least 2-3-year experience in residential cleaning and are well trained in-house on our proprietary cleaning methods – we move with purpose – watch out!
We do background checks on every single employee – that consists of a national and statewide criminal record check and a driver’s license check.
We have an AMAZING redo policy! If you are not completely satisfied – we’ll come back and redo any missed spots/areas completely free of charge, as soon as possible!
Yes! We use many all natural products and in particular try to restrict our brand usage to Seventh Generation products. Our all purpose heavy cleaner is a vinegar and water solution mixture.
If you have particular products you would like to use just leave them in the comments section and we will accommodate you. If you would like to have us switch products for the next scheduled cleaning just email us! We’re keeping it simple here.
No, not unless you would like us to or unless there is no way for us to get out any particular stain or “gunk” build up – we may resort to a heavier all purpose cleaner with minimal chemical composition.
Yes! We have Bi-Weekly, Monthly, and Weekly cleaning frequency discounts!
Always check your email and our website for the latest coupon discounts
Yes we do! Whatever your needs are, don’t hesitate to reach out directly to us and we’ll see what we can do – we strive to use our resources and accommodate everyone and all jobs.
No, those discounts are strictly for frequency cleanings – Bi_Weekly, Monthly, or Weekly – if you cancel after the 1st service, the difference from the discount you received will be applied (you will be charged) towards your initial balance and it will be treated as a Onetime cleaning.
You may cancel or switch after 3 cleanings. We don’t want anyone to take advantage of the deals we offer to our loyal customers!
