We have a strict policy for cancelations in less than 48 hours of the service appointment time frame. Our team works incredibly hard to ensure each client is taken care of. This requires carefully planning the days ahead and unfortunately last minute cancelations or last minute rescheduling causes a big, negative, ripple effect throughout our current day and days ahead.
We work off of 1-hour estimated time of arrival windows so that we can structure our day effectively. This allows us to get to the next client all while navigating traffic and many other variables that take a toll on our time throughout the day (for example: eating and breaks!).
If you book for a 9-10am appointment our team will notify you of an exact time they will arrive or will directly be there between that 9-10am (estimated)
We try to pack as much value as possible in our cleanings; we love our customers and want to make sure everyone feels taken care of! Our normal, standard cleaning checklist can be found here.
We pay great attention to the bathrooms and bedrooms of each home – as both places are heavily used – it’s important they are cleaned well for you! We’re so good you’ll want us back the next day (…it can be arranged)!
Our Standard Clean is designed for the regular upkeep of a home that is already relatively clean and well-maintained. It focuses on maintaining cleanliness and hygiene by addressing commonly used areas like floors, countertops, bathrooms, and light dusting.
A Deep Clean, on the other hand, is more thorough and is ideal for homes that haven’t been cleaned in over three months or where there is noticeable buildup in tricky areas. This service includes:
Deep cleans are perfect for homes that need a reset before transitioning to regular standard cleaning.
We pride ourselves on our work so either with a standard or an addition of a deep cleaning we know you’ll be fully satisfied! Give us a try – you may like us and decide to keep us around for a bit (everything would always be clean).
No, TiDii Cleaning does not provide carpet cleaning services. Carpet cleaning is typically a specialized service that falls outside the scope of regular cleaning companies. However, we are partnered with a trusted carpet cleaning company and would be happy to guide you and provide you with great quotes for their services.
No, we don’t offer refunds on services rendered—money-back guarantees are more of a unicorn thing. 🦄 But don’t worry! At TiDii Cleaning, we’re obsessed with making our clients happy. If something doesn’t sparkle the way it should, we’ll send one of our amazing cleaners over faster than you can say “dust bunny” to make it right. Your happiness is our top priority (and we’re kind of perfectionists about it).
The most asked question out there! It’s no surprise! But, unfortunately there’s no set time limit. We like to take our time and pride ourselves on the quality of our work – so while we would be able to give you a baseline average number, we don’t want to be held to that. Every home is different but just for an average, a 3 BR and 2 Baths may take 3-4 hrs for 2 people and 5-6 for 1 person.
We want the work to speak for itself. Depending on the size of the home and the amount of work required to clean, it will vary greatly. If you find us still scrubbing baseboards at 10pm, don’t hesitate to ask us to leave.
Great question! Yes we are! We’re going to be keeping this answer nice and simple!
All of our cleaners have at least 2-3-year experience in residential cleaning and are well trained in-house on our proprietary cleaning methods – we move with purpose – watch out!
We do background checks on every single employee – that consists of a national and statewide criminal record check and a driver’s license check.
We have an AMAZING redo policy! If you are not completely satisfied – we’ll come back and redo any missed spots/areas completely free of charge, as soon as possible!
Absolutely! We’ve got natural, eco-friendly products in our cleaning toolkit—they’re like the superheroes of gentle cleaning. 🦸♀️🧼 But sometimes, for those super stubborn messes, we call in the light chemical reinforcements (think of them as the backup squad). If you or a loved one has allergies or sensitivities, just give us a heads-up! We’ll happily go full eco-warrior mode to keep everyone happy and safe.
Yes, we use light chemical solutions—nothing harsh or harmful to your home or family. We treat your space with care, just like it’s our own! That said, every now and then, we come across some truly stubborn gunk that laughs in the face of gentler products. In those cases, we bring out the big guns (a.k.a. heavy-duty degreasers) to tackle the mess and leave your space sparkling. Rest assured, we always use the safest and most effective options for the job!
Yes, we sure do! 🎉 We offer scheduled cleaning discounts for monthly, bi-weekly, tri-weekly, and weekly services—because consistency should come with perks.
But wait, there’s more! Sign up on a contract or prepay for 6 or 12 months in advance, and you’ll unlock some serious savings. Wow, holy discounts! 💸 Let us help you save while keeping your home spotless.
Yes we do! Whatever your needs are, don’t hesitate to reach out directly to us and we’ll see what we can do – we strive to use our resources and accommodate everyone and all jobs.
No, those discounts are strictly for frequency cleanings – Bi-Weekly, Monthly, or Weekly – if you cancel after the 1st service, the difference from the discount you received will be applied (you will be charged) towards your initial balance and it will be treated as a Onetime cleaning.
No, house cleaning services are generally not tax deductible in Canada. The Canada Revenue Agency (CRA) does not allow house cleaning as a personal deduction. However, there are a few exceptions where house cleaning expenses might be deductible:
Remember to keep detailed records of your house cleaning expenses, including receipts and invoices, to support any deductions you claim on your tax return. It’s also recommended to consult with a tax professional to ensure you are claiming deductions correctly.
We provide professional house cleaning services near me in Toronto, Burlington, Mississauga and surrounding areas in GTA.
Tired of the mess? Our expert cleaning services leave your home sparkling clean and stress-free! Professional, affordable, and flexible scheduling. with best satisfaction! Book Today!
Serving: | Mississauga | Oakville | Burlington | Vaughan | Milton | Hamilton | Stoney Creek| Etobicoke | Waterdown
