FAQ

Have Questions? We’ve Got Answers.

we know that letting someone into your home or business is a big deal. That’s why we’re here to answer your most common questions — clearly and honestly. From how we clean to who we are, what products we use, and how booking works, you’ll find everything you need to feel confident and excited about choosing Tidii.

We proudly serve Burlington, Oakville, Milton, and surrounding areas.

Yes, all our services are fully insured for your peace of mind.

No, as long as we have secure access to your space. Many clients provide keys or codes.

We use eco-friendly, non-toxic products that are safe for your family and pets.

You can easily book online through our website or contact us directly.

Service-Specific FAQs

Dusting, vacuuming, mopping, bathroom sanitization, and kitchen surfaces.

Yes! We specialize in deep cleaning for transitions and renovations.

Payment & Policies

We accept all major credit cards, e-transfers, and online payments.
We offer a 24-hour satisfaction guarantee — we’ll come back and fix it at no extra cost.