Last updated: May 28, 2026
TiDii Cleaning Services Inc. (“TiDii,” “we,” “our,” “us”) respects your privacy. This policy explains what we collect, how we use it, and what choices you have. Questions? Email hello@tidii.ca.
What we collect
- Contact info — name, email, phone, address — when you book, request a quote, or sign up for our newsletter.
- Service details — size of your home, frequency, preferences, access instructions — needed to deliver the clean.
- Payment info — handled by our payment processor (Stripe or equivalent); we never see or store full card numbers.
- Website analytics — anonymous traffic data via Google Analytics + similar tools.
How we use it
- To schedule and deliver your cleaning service
- To communicate about bookings, follow-ups, and customer support
- To send occasional service updates and offers (you can opt out anytime)
- To improve our website and service quality
What we don’t do
We don’t sell, rent, or trade your personal information to anyone. Ever.
Your choices
You can request a copy of your data, ask us to delete it, or unsubscribe from marketing emails anytime. Just email hello@tidii.ca.
Cookies
We use first-party cookies to remember preferences (e.g. dismissing the announcement bar) and third-party cookies for analytics. You can disable cookies in your browser; some site features may stop working.
Security
We use industry-standard safeguards (HTTPS, encrypted databases, vetted third-party processors). No system is 100% secure, but we treat your data the way we’d want ours treated.
Changes
If this policy changes materially, we’ll post a notice and update the “Last updated” date above.